Refund Policy

Last Updated: September 2026

At Inovair Aircon, we aim to provide reliable AC and HVAC sales, repair, maintenance, and related services to our customers.

1. Service Booking

Service requests can be submitted through our website, phone, email, or other available communication channels. A service request or enquiry does not automatically constitute a confirmed booking. Confirmation may be provided by our team after discussing the service requirements, availability, and applicable charges.

2. Cancellation

Customers may request cancellation of a scheduled service by contacting Inovair Aircon as early as reasonably possible. Cancellation requests made after a technician has been dispatched or after work has commenced may be subject to applicable visit, inspection, transportation, or service charges.

3. Refund Eligibility

Where a payment has been made in advance, refund eligibility will depend on the nature of the service, work already performed, materials purchased, and applicable charges. If a refund is approved, the refundable amount will be determined after deducting applicable charges or expenses already incurred.

4. Non-Refundable Charges

Certain charges may be non-refundable, including where applicable:

• Technician visit charges
• Inspection or diagnostic charges
• Transportation or travel expenses
• Charges for work already completed
• Charges for materials or spare parts already purchased specifically for the customer
• Other clearly communicated service charges

5. Service Issues

If you believe that a service has not been provided as agreed, please contact us as soon as possible with details of the issue. Our team will review the matter and, where appropriate, may offer a correction, re-service, adjustment, or other suitable resolution.

6. Product Sales

For products or equipment supplied by Inovair Aircon, refund, replacement, or warranty terms may vary depending on the manufacturer, product category, condition of the product, and applicable terms communicated at the time of purchase.

7. Processing of Approved Refunds

If a refund is approved, it will generally be processed through the original payment method wherever reasonably possible. The time taken for the refund to appear in your account may depend on the payment provider or banking institution.

8. Warranty

Any manufacturer warranty or service warranty applicable to a product or service will be governed by the specific warranty terms communicated at the time of purchase or service.

9. Contact Us

Inovair Aircon
I-51 KH.NO. 1236 BLK-1 PREM NAGAR PH 2, 70 FUTA ROAD DELHI 110086
Email: info@inovairaircon.com
Phone: +91-7703943623, 8002361208